ISO/IEC 27001

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Legal & Regulatory Requirements Register

1. Purpose

The Legal & Regulatory Requirements Register is a central record used to identify, assess, monitor, and maintain the legal, regulatory, contractual, and other applicable requirements that may affect the organization’s information security and business operations.

The register helps the organization answer:

What legal, regulatory, contractual, and other requirements apply to us, what do they require, who owns them, how are we complying, and what evidence demonstrates compliance?

The register should be maintained as a living document and reviewed when laws, regulations, business activities, customers, technology, or organizational scope changes.


2. Scope

The register may cover requirements relating to:

  • Information security
  • Data protection and privacy
  • Personal data
  • Customer data
  • Financial information
  • Employee information
  • Intellectual property
  • Cybersecurity
  • Cloud services
  • Electronic records
  • Communications
  • Payment processing
  • Industry-specific regulations
  • Employment-related requirements
  • Tax and corporate requirements where relevant to the ISMS
  • Customer and contractual security requirements
  • Regulatory reporting
  • Records retention
  • Incident and breach notification
  • Cross-border data transfers
  • Third-party and supplier requirements
  • Certification and customer commitments

Not every legal requirement applicable to the organization needs to become an ISO 27001 control. The organization should determine which requirements are relevant to its ISMS and information security risks.


3. Types of Requirements

Requirements may originate from several sources.

Requirement TypeExample
LawData protection legislation
RegulationFinancial-sector cybersecurity regulation
Government requirementRegulatory reporting requirement
ContractCustomer security obligations
DPAData processing requirements
NDAConfidentiality obligations
Customer requirementSOC 2 or ISO 27001 requirement in contract
Industry requirementPCI DSS
Certification requirementISO/IEC 27001 certification obligations
Court/legal requirementLegal preservation or disclosure
Internal requirementSecurity commitments approved by management

4. Legal & Regulatory Requirement Identification

The organization should identify requirements relevant to:

Business

  • Countries where the organization operates
  • Countries where customers are located
  • Countries where employees or contractors are located
  • Products and services offered
  • Industries served
  • Business processes
  • Data processed
  • Technology used
  • Cloud services
  • Payment services

Information

  • Personal data
  • Customer information
  • Employee information
  • Financial information
  • Health information
  • Confidential information
  • Intellectual property
  • Source code
  • Authentication information
  • Security logs
  • Business records

Technology

  • Cloud platforms
  • SaaS applications
  • Databases
  • APIs
  • Production systems
  • Email
  • Identity platforms
  • Backup systems
  • Security monitoring systems

5. Requirement Register

The following is the recommended master register.

Requirement IDRequirementTypeJurisdictionApplies?Business AreaInformation/SystemOwnerStatusEvidenceReview Date
LR-001Applicable data protection lawLegalIndiaYesCustomer OperationsCustomer DataPrivacy OwnerCompliantPrivacy Policy, DPA2027-01-01
LR-002Customer contractual security requirementsContractUSAYesSaaSProduction DataSecurity LeadActiveContract2027-01-01
LR-003PCI DSSIndustryApplicable scopeNoPaymentsPayment DataComplianceN/AScope Assessment2027-01-01

6. Requirement Identification Record

Each requirement should have sufficient information to understand what it means for the organization.

Requirement Details

Requirement ID:
Requirement Name:
Requirement Type:
Jurisdiction:
Regulator / Authority:
Source / Reference:
Effective Date:
Last Reviewed:
Next Review:

Applicability

Applicable to Organization: Yes / No / Partially

Reason for Applicability:

Business Process Affected:

Information Affected:

Systems / Technology Affected:

Customers / Third Parties Affected:


7. Requirement Description

Document the requirement in practical terms.

Example

Instead of simply recording:

Data protection law

record:

The organization processes personal information relating to customers and employees and must apply appropriate privacy, security, retention, access, and data-handling requirements applicable to its processing activities.

The register should explain what the organization actually needs to do.


8. Compliance Obligation

For every applicable requirement, identify the specific obligation.

Examples:

  • Protect personal information
  • Restrict unauthorized access
  • Maintain appropriate security measures
  • Maintain records
  • Provide privacy notices
  • Manage data processors
  • Control data retention
  • Respond to applicable data-subject requests
  • Report qualifying incidents where required
  • Maintain contractual security controls
  • Protect confidential information
  • Maintain required records
  • Perform required assessments
  • Maintain evidence of compliance

9. Requirement-to-Control Mapping

Legal and regulatory requirements should be mapped to the organization’s policies, procedures, controls, and operational activities.

RequirementObligationInternal ControlOwnerEvidence
Data protection requirementProtect personal dataAccess ControlIT/SecurityAccess review
Data protection requirementControl retentionData Retention ProcedurePrivacyRetention record
Customer contractSecurity controlsISMS Security ControlsSecurityAudit evidence
Payment requirementProtect payment informationPayment Security ControlsITSecurity assessment

This mapping makes the register useful during internal and external audits.


10. Applicable Policies and Procedures

Identify internal documents supporting each requirement.

Examples:

  • Information Security Policy
  • Access Control Policy
  • Data Classification Policy
  • Data Protection Policy
  • Privacy Policy
  • Incident Response Procedure
  • Data Breach Procedure
  • Backup and Recovery Procedure
  • Supplier Security Policy
  • Cloud Security Policy
  • Records Retention Procedure
  • Business Continuity Plan
  • Disaster Recovery Plan
  • Acceptable Use Policy
  • Secure Development Procedure

11. Evidence Requirements

The organization should identify evidence that demonstrates the requirement is being addressed.

Possible evidence includes:

  • Policies
  • Procedures
  • Risk assessments
  • Access reviews
  • Training records
  • Incident records
  • Data inventories
  • RoPA where applicable
  • Contracts
  • DPAs
  • Supplier assessments
  • Audit reports
  • Vulnerability assessments
  • Penetration testing reports
  • Security configuration records
  • Backup records
  • Recovery test results
  • Incident notification assessments
  • Management review records
  • Internal audit reports
  • Corrective action records

12. Compliance Status

Use consistent status values.

StatusMeaning
Not AssessedRequirement has not yet been evaluated
Applicable – Gap IdentifiedRequirement applies and a gap exists
Partially CompliantSome requirements implemented
CompliantRequirement addressed with supporting evidence
Not ApplicableRequirement does not apply
Under ReviewApplicability or interpretation is being assessed
Remediation in ProgressCorrective actions underway
MonitoringRequirement implemented and being monitored

A status of Compliant should be supported by objective evidence.


13. Compliance Gap Assessment

Where a requirement is not fully addressed, record the gap.

RequirementGapRiskActionOwnerTarget DateStatus
Privacy requirementRetention process not formally documentedMediumImplement retention procedurePrivacy Owner2027-02-15Open

The gap should be linked to the organization’s:

  • Risk Register
  • Corrective Action Tracker
  • ISMS Improvement Log

where appropriate.


14. Requirement Risk Assessment

Not every requirement has the same business impact.

Consider:

  • Regulatory penalties
  • Contractual consequences
  • Customer impact
  • Personal data impact
  • Financial impact
  • Business interruption
  • Legal exposure
  • Reputation
  • Information security impact
  • Certification impact

Example

A requirement involving sensitive customer information may receive a higher priority than a low-impact administrative requirement.


15. Contractual Requirements

Legal and regulatory registers should not focus only on legislation.

Customer contracts can create significant information-security obligations.

Examples:

  • SOC 2 requirement
  • ISO 27001 requirement
  • Customer security questionnaire commitments
  • Encryption requirements
  • Breach notification timelines
  • Vulnerability management requirements
  • Security audit rights
  • Data-location requirements
  • Subprocessor notification
  • Business continuity requirements
  • Data deletion requirements
  • Security incident notification

Contractual requirements should be recorded and monitored in the same controlled manner.


16. Customer Security Commitments

For SaaS organizations, maintain a separate mapping where necessary.

CustomerRequirementContract ClauseOwnerEvidenceReview
Customer ASOC 2 Type IISection 8SecuritySOC 2 ReportAnnual
Customer BIncident notificationSection 12Security/LegalIncident ProcedureAnnual

This prevents important customer commitments from being lost inside contracts.


17. Regulatory Change Monitoring

The organization should establish a method for identifying changes to applicable requirements.

Possible sources include:

  • Government websites
  • Regulators
  • Industry bodies
  • Legal counsel
  • Privacy counsel
  • Compliance advisors
  • Certification bodies
  • Customer notifications
  • Professional associations
  • Regulatory newsletters

Record significant changes.

DateRequirementChange IdentifiedImpactActionOwner
2027-01-10Privacy requirementRegulatory updateMediumReview privacy controlsPrivacy Owner

18. Change Assessment

When a legal or regulatory requirement changes, assess:

  1. What changed?
  2. Does it apply to the organization?
  3. Which business processes are affected?
  4. Which information is affected?
  5. Which systems are affected?
  6. Which policies need updating?
  7. Which controls need changing?
  8. Is a new risk created?
  9. Are contracts affected?
  10. Is customer communication required?
  11. Is training required?
  12. Is evidence required?
  13. Is management approval required?

19. Legal & Regulatory Requirement Review

Review the register periodically and whenever significant changes occur.

Review triggers may include:

  • New law or regulation
  • Regulatory amendment
  • New country
  • New customer market
  • New product
  • New service
  • New type of data
  • New supplier
  • New cloud service
  • Acquisition or merger
  • Major technology change
  • Security incident
  • Audit finding
  • Customer contractual change
  • Business restructuring

20. AWS SaaS Startup Example

Consider a SaaS startup operating:

  • AWS production environment
  • Customer database
  • S3 storage
  • ECS workloads
  • RDS database
  • CloudFront/WAF
  • IAM/SSO
  • Customer support platform
  • CRM
  • Payment provider

The organization may identify requirements related to:

AreaRequirement ConsiderationImpact
Customer DataData protection requirementsHigh
Employee DataEmployment/privacy requirementsMedium
AWSCustomer contractual security requirementsHigh
PaymentPayment security requirements if applicableHigh
IncidentContractual/regulatory notificationHigh
BackupContractual/recovery obligationsMedium/High
SupplierDPA/security requirementsHigh
Data TransferCross-border requirements where applicableHigh
RetentionLegal/contractual retentionMedium
ConfidentialityNDA/customer contractsHigh

The startup should not assume that every regulation listed online applies to it.

Applicability should be determined from its actual business model, geography, customers, data, services, and contractual commitments.


21. Legal & Regulatory Requirement Assessment Questions

For every new requirement, ask:

Applicability

  • Does this requirement apply to us?
  • Why does it apply?
  • Which jurisdiction applies?
  • Which business activity triggers it?

Information

  • What information is affected?
  • Is personal data involved?
  • Is regulated or sensitive information involved?

Operations

  • Which process is affected?
  • Which employees or teams are involved?
  • Which suppliers are involved?

Technology

  • Which systems process the information?
  • Which cloud services are involved?
  • Which applications or databases are affected?

Compliance

  • What exactly must we do?
  • What evidence demonstrates compliance?
  • Who owns the requirement?
  • How often should it be reviewed?

Change

  • How will we know when the requirement changes?
  • What happens if the requirement changes?

22. Legal & Regulatory Requirements Register — Minimum Fields

A startup can begin with the following minimum fields:

Field
Requirement ID
Requirement Name
Requirement Type
Jurisdiction
Authority/Source
Applicability
Applicability Reason
Obligation
Business Process
Information/System
Requirement Owner
Related Policy/Control
Evidence
Compliance Status
Gap
Risk
Corrective Action
Target Date
Last Review
Next Review

As the ISMS matures, additional fields can be added.


23. Relationship With Other ISMS Records

The Legal & Regulatory Requirements Register should not operate independently.

A practical relationship is:

Business Context

↓

Legal / Regulatory / Contractual Requirements

↓

Applicability Assessment

↓

Compliance Obligations

↓

Risk Assessment

↓

Control Requirements

↓

Policies & Procedures

↓

Implementation

↓

Evidence

↓

Internal Audit

↓

Corrective Action

↓

Management Review

↓

Continual Improvement


24. Relationship With Risk Assessment

A legal or regulatory requirement may create information-security risk.

For example:

Requirement: Protect customer personal information

→ Information identified

→ Threat identified

→ Unauthorized access risk identified

→ Risk assessed

→ Controls selected

→ Access control implemented

→ Access reviews performed

→ Evidence collected

→ Residual risk assessed

This creates a defensible connection between legal obligations and the ISMS risk-management process.


25. Relationship With Statement of Applicability

The register can also support the Statement of Applicability (SoA).

For example:

Legal requirement

→ identifies security obligation

→ risk assessment

→ required security control

→ Annex A comparison

→ SoA applicability decision

→ implementation

→ evidence

The organization should not select Annex A controls merely because they appear in the register.

Controls should be determined through the organization’s risk treatment and applicable requirements, with Annex A used as a reference/comparison mechanism.


26. Management Review

Significant legal and regulatory changes should be considered during management review where relevant.

Management may review:

  • New requirements
  • Regulatory changes
  • Compliance gaps
  • Overdue actions
  • Significant contractual commitments
  • Regulatory incidents
  • Customer security requirements
  • Compliance risks
  • Resource requirements
  • Changes requiring ISMS improvement

27. Startup Implementation

A startup does not need an enormous legal database to begin.

Start with:

Step 1 — Identify

List the countries, customers, services, data, and industries relevant to the organization.

Step 2 — Determine Applicability

For each potential requirement, record:

Applicable / Not Applicable / Under Review

Step 3 — Identify Obligations

Convert the requirement into practical actions.

Step 4 — Assign Owners

Every applicable requirement should have an accountable owner.

Step 5 — Map Controls

Connect the requirement to policies, procedures, controls, and operational activities.

Step 6 — Identify Evidence

Determine what proves the requirement is being addressed.

Step 7 — Identify Gaps

Record deficiencies and link them to risk/corrective actions.

Step 8 — Monitor Changes

Review relevant legal and regulatory sources periodically.

Step 9 — Review

Update the register after significant business, technology, regulatory, or contractual changes.


28. Common Mistakes

Mistake 1 — Copying a list of regulations from the internet

A regulation is not automatically applicable just because it exists.

Mistake 2 — No applicability rationale

Record why something applies or does not apply.

Mistake 3 — Recording only the law name

The register should explain the practical obligation.

Mistake 4 — No owner

Every applicable requirement should have ownership.

Mistake 5 — No evidence

A compliance statement without supporting evidence is difficult to defend during an audit.

Mistake 6 — Ignoring contracts

Customer contracts can create significant security obligations.

Mistake 7 — Never reviewing the register

Legal and regulatory requirements can change.

Mistake 8 — Treating compliance as an IT-only responsibility

Legal, privacy, security, HR, finance, business, procurement, and management may all have responsibilities.

Mistake 9 — Automatically declaring “Compliant”

Compliance status should be supported by objective evidence.

Mistake 10 — Creating a register disconnected from the ISMS

The register should connect requirements to risk, controls, evidence, audit, corrective actions, and management review.


29. Audit Evidence

An auditor may expect to see evidence that the organization has identified and considered applicable requirements.

Useful evidence includes:

  • Legal & Regulatory Requirements Register
  • Applicability assessments
  • Contract reviews
  • Customer security requirements
  • DPAs
  • Privacy assessments
  • Regulatory monitoring records
  • Compliance assessments
  • Policies and procedures
  • Risk assessments
  • SoA mapping
  • Internal audit records
  • Corrective actions
  • Management review records
  • Regulatory change assessments

The objective is not simply to show a spreadsheet.

The objective is to demonstrate that the organization understands its obligations and manages them systematically.


30. Final Audit Trail

A strong Legal & Regulatory Requirements process should demonstrate:

Requirement Identified

→ Source Verified

→ Applicability Assessed

→ Obligation Identified

→ Owner Assigned

→ Risk/Impact Assessed

→ Controls Identified

→ Policy/Procedure Mapped

→ Evidence Identified

→ Compliance Status Determined

→ Gap Identified Where Applicable

→ Corrective Action Assigned

→ Requirement Changes Monitored

→ Periodic Review Completed

→ Management Review Where Required

→ ISMS Updated Where Necessary


31. ISO/IEC 27001 Alignment

The register supports the ISMS by providing a structured mechanism for identifying and managing applicable legal, regulatory, contractual, and other requirements.

It can support:

  • ISMS context and interested-party requirements
  • Information security risk assessment
  • Risk treatment
  • Applicable security controls
  • Statement of Applicability
  • Operational control
  • Documented information
  • Internal audit
  • Management review
  • Corrective action
  • Continual improvement

The exact legal and regulatory requirements applicable to an organization depend on its jurisdiction, business model, information processed, customers, services, contracts, and risk environment.


32. Final Principle

A Legal & Regulatory Requirements Register is not simply a list of laws. It is the organization’s controlled record of what requirements apply, what those requirements mean for the business, who owns them, how they are addressed, and what evidence demonstrates compliance.

The practical chain is:

Identify → Verify → Assess Applicability → Understand Obligation → Assign Ownership → Map Controls → Collect Evidence → Assess Compliance → Address Gaps → Monitor Changes → Review → Improve

For a startup, the goal is not to create a huge compliance spreadsheet.

The goal is to ensure that no important legal, regulatory, contractual, or customer security obligation is unknown, unmanaged, or unsupported by evidence.